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RECRUITMENT CRITERIA


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Club Department

Dealer
u  Age between 18 to 26 years with a pleasant disposition.
u  Minimum height requirement: 160cm for female and 170cm for male.
u  Passed Cambridge 'O' Level or Senior High School.
u  Good mental calculation, no physical handicap or colour blindness or sweaty palms.
u  Proficient in English.
u  No experience required as training will be provided.
u  Able to work shifts and long hours.
u  Pleasant personality and enjoy working in service organisation.

Slot Attendant 
u  Age between 18 to 26 years with a pleasant personality and disposition.
u  Minimum height requirement: 160cm for female and 170cm for male.
u  Passed Cambridge 'O' Level or Senior High School.
u  Pleasant and outgoing personality.
u  Good public relations and able to interact with all level of people.
u  Proficient in English.


Cage Department

Cage Cashier
u  Age between 18 to 26 years with a pleasant personality and disposition.
u  Minimum height requirement: 160cm for female and 170cm for male.
u  Passed Cambridge 'O' Level or Senior High School.
u  Good mental calculation, no physical handicap or colour blindness or sweaty palms.
u  Proficient in English.
u  Previous working experience as Cashier is an added advantage.


Surveillance Department

Club Security Guard
u  Male age between 21 to 38 years with a pleasant personality and disposition.
u  Prior Service with Military, Police or Security related industries.
u  Proficiency in both written and spoken English.
u  Able to work shifts and long hours.
u  Pleasant looking with clear complexion.


HOTEL DIVISION

Front Office & Embarkation Department

Front Office Manager / Assistant Front Office Manager / Guest Services Manager / Assistant Services Manager / Embarkation Manager and Assistant Embarkation Manager
u  Age between 26 to 36 years with a pleasant personality and disposition.
u  Minimum 1 year's experience in similar capacity with hotel rated 4 to 5 Star.
u  Good communication and interpersonal skills.
u  Able to oversee the entire operations of the Front Office Department.
u  Good command of English. Knowledge of Chinese dialects (Cantonese & Mandarin) is an added advantage.
u  Pleasant personality and able to maintain good guest relation.
u  Positive attitude and willingness to work long hours / shift.
u  Strong leadership and management ability.
u  Working knowledge of FIDELIO program is an advantage.
u  Capable of managing a team of Front Office staffs comprising various nationalities.

Front Office Supervisor / Guest Services Supervisor / Embarkation Supervisor and Head Concierge
u  Age between 24 to 30 years with a pleasant personality and disposition.
u  Minimum height requirement of 160cm for female and 170cm for male.
u  Minimum 1 year's experience in similar capacity with a hotel rated 4 to 5 star
u  Knowledge of FEDELIO program will be an advantage.
u  Proficient in English. Knowledge of Chinese dialects (Cantonese & Mandarin) is an advantage.
u  Possess effective communication skills and ability to work in a team.
u  Customer oriented with good communication skills and good social manners.

Receptionist / Guest Services Coordinator / Embarkation Officer and Bellman
u  Age between 18 to 26 years with a pleasant personality and disposition.
u  Minimum height requirement of 160cm for female and 170cm for male.
u  Minimum 1 year’s experience in similar capacity with a hotel rated 4 to 5 star
u  Knowledge of FEDELIO program will be an advantage.
u  Proficient in English. Knowledge of Chinese dialects (Cantonese & Mandarin) is an advantage.
u  Possess effective communication skills and ability to work in a team.

u  Customer oriented with good communication skills and good social manners. 



Food & Beverage Department


F&B Director / F&B Manager / Assistant F&B Manager and Outlet Manager
u  Age between 26 to 36 years with a pleasant personality and disposition.
u  Minimum 1 years’ experience in similar capacity with proven track record.
u  Able to supervise the entire F&B Service, Galley, Stewarding and Provisioning operation (applicable for position of F&B Director).
u  Ability to oversee and manage the entire operations of the F&B outlets.
u  Mature and friendly disposition, able to interact with all level of staff and passengers.
u  Ability to interpret financial reports, revenue driven and cost cautious.
u  Good command of English and computer literate.
u  Effective management and organisation skill with a strong desires to achieve excellence.
u  Strong leadership qualities, objective driven, self-motivated, able to motivate and train others.
u  Proactive and very resourceful to ensure product excellence and guest satisfaction.

Assistant Outlet Manager and Outlet Supervisor
u  Age between 24 to 30 years with a pleasant personality and disposition.
u  Minimum 1 years’ experience in similar capacity with Hotels or F&B outlets.
u  Pleasant disposition and able to maintain good customer and staff relation.
u  Ability to train, motivate and lead subordinates towards achieving the departmental objectives.
u  Positive attitude and able to manage a team of bartenders and beverage servers.
u  Good team player and able to motivate subordinates to achieve departmental goals
u  Knowledge in FIDELIO F&B, Windows 98 and Bar Perpetual Inventory.
u  Objective driven and able to initiate beverage promotion.
u  Revenue and cost cautious.

Service Captain / Bar Captain / Bartender / Hostess / Waiter and Waitress
u  Age between 18 to 26 years with a pleasant personality and disposition.
u  Minimum 1 year's experience in similar capacity with established Hotels or F&B outlets
u  Pleasant personality and disposition and able to maintain good guest relation.
u  Positive attitude and willingness to work long hours/shift.
u  Proficient in English and possess effective communication skill.
u  Self-motivated and able to work under minimum supervision.
u  Good team player to achieve departmental goals.

Housekeeping Department


Executive Housekeeper / Assistant Housekeeper and Laundry Manager
u  Age between 26 to 36 years with a pleasant personality and disposition.
u  Minimum 1 year’s experience in the similar capacity with an established Hotel/Resort.
u  Ability to oversee the entire operations of the Housekeeping Department.
u  Effective management and organisation skill with a strong desires to achieve perfection.
u  Strong leadership qualities, independent and mature, self-motivated and result oriented.
u  Positive attitude and ability to work under pressure.
u  Good command of English and computer literate.

Housekeeping Supervisor / Laundry Supervisor / Linen Supervisor / Linen Keeper and Uniform Keeper
u  Age between 24 to 30 years with a pleasant personality and disposition.
u  Minimum 1 year’s experience in similar capacity with an established Hotel/Resort.
u  Pleasant personality & disposition with a positive attitude.
u  Ability to train, motivate and lead subordinates towards achieving the departmental objectives.
u  Proficient in English and possess effective communication skill.
u  Self-motivated and able to work independently.
u  Good team player and able to interact with all people of all level of people.
u  Possess strong supervisory skill and result oriented.

Upholsterer / Cabin Steward/ess / Utility Steward/ess and Laundryman
u  Age between 18 to 26 years with a pleasant personality and disposition.
u  Minimum 1 year's experience in similar capacity with established Hotels/Resort.
u  Pleasant personality and disposition with a positive attitude.
u  Proficient in English and possess effective communication skill.
u  Self-motivated and able to work under minimum supervision.
u  Good team player and able to interact with all level of people.





Galley – Food Production
(Main Kitchen, Japanese, Chinese, Pastry, Bakery and Butchery)
             
·         Executive Sous Chef / Sous Chef & Assistant Sous Chef
·         Kitchen Artist & Chef de Partie
·         1st / 2nd / 3rd Western Cooks
·         Japanese Chef / Sushi Chef & Teppanyaki Chef
·         Assistant Chinese Chef
·         1st / 2nd / 3rd Chinese Cooks
·         1st / 2nd / 3rd Wok
·         1st / 2nd / 3rd Cutter
·         Steamer Chef
·         Pastry Chef & 1st / 2nd / 3rd Pastry
·         Chief Baker & 1st / 2nd / 3rd Baker
·         Head Butcher / Assistant Head Butcher / Butcher
                                   
u  Minimum 1 year's experience in similar capacity with an established Hotel / Restaurant.
u  Independent and mature personality with good self-motivation.
u  Creativity in food preparation and always striving to ensure guest satisfaction.
u  Proficient in English with effective communication skill.
u  Ability to interact with all level of people within the organisation.
u  Possess positive attitude and willingness to work long hours.
u  Good team player and able to maintain good working relation with all level of people.
u  Incumbents for senior position must be computer literate, able to interpret financial reports, revenue driven and cost cautious
u  Possess strong leadership qualities and good management skill.


Stewarding Department

Chief Steward / Assistant Chief Steward / Steward Supervisor and Steward
u  Minimum 1 year's working experience in similar capacity.
u  Proficient in English with effective communication skill.
u  Independent and mature personality with good self-motivation.
u  Possess strong leadership qualities and able to motivate the team to achieve continuous improvement in work through good teamwork.
u  Positive attitude and willingness to work long hours.
u  Computer literate and familiar with basic FIDELIO inventory application 


Provision

Provision Master / Storekeeper Supervisor / Storekeeper and Storeman
u  Minimum 1 year's working experience in similar capacity in F&B environment.
u  Proficient in English with effective communication skill.
u  Computer literate with good working knowledge of inventory control and stocktaking.
u  Ability to lead a team of subordinates towards departmental objective
u  Positive attitude and willingness to work long hours.
Services Department

Retail Supervisor and Retail Staff
u  Age between 18 to 28 years with a pleasant personality and disposition.
u  Minimum 1 year's experience in similar capacity with reputable retail establishment.
u  Computer literate with good working knowledge of inventory control and stocktaking.
u  Pleasant disposition and able to maintain good customer and staff relation.
u  Positive attitude and willingness to work long hours/shift.
u  Proficient in English and possess effective communication skill.
u  Self-motivated and able to work under minimum supervision.
u  Good team player and able to motivate subordinates to achieve departmental goals.

Beauty Therapist and Hair Stylist
u  Age between 22 to 32 years with a pleasant personality and disposition.
u  Possess a Certificate or Diploma in Hairdressing / Beauty Therapy (either from CIDESCO / ITEC / World Master / Confederation / Top to Toe or it's equivalent).
u  Minimum 2 years' experience in similar capacity.
u  Knowledge of hair / skin as well as beauty care treatment & products.
u  Able to do manicures, pedicures, sculpture, facial & body massage & waxing.
u  English literate. Knowledge of Chinese dialects (Cantonese & Mandarin) is an advantage.
u  Willingness to work long hours / shifts.

Fitness Instructor and Gym Attendant
u  Age between 18 to 32 years with a pleasant personality and disposition.
u  Qualified fitness trainer by profession with a recognised Fitness Training certificate.
u  Minimum 2 years’ experience in the same capacity with an established Fitness centre.          
u  Familiar with the operation of gym & other associated fitness equipment and its upkeep.
u  Knowledge of aerobic training and various fitness training programmes.
u  Able to tailor made fitness programme for different fitness / age groups.
u  Proficient in English. Knowledge of other language / dialects is an advantage.

Masseuse and Foot Reflexologist
u  Below 32 year of age with a pleasant disposition.
u  Possess minimum 2 years’ working experience in the related field or a qualified Masseuse / Reflexologist by profession.
u 
u  Capable of basic conversational and written English. Knowledge of Chinese dialects is an advantage.
Self-motivated and able to work under minimum supervision.

Personnel Department


Personnel Manager and Assistant Personnel Manager
u  Tertiary / professional qualification preferably in Human Resources or Social Science.
u  Minimum 1 year's working experience in a HR environment in similar capacity.
u  Proficient in English and effective communication skill.
u  Knowledge of Immigration / Custom’s rules and regulation will be an added advantage.
u  Dynamic personality, possess strong people skills and able to interact with all levels of people.
u  Independent and matured. Able to work under pressure with minimum supervision.
u  Conversant with MS office and Excel application. Knowledge of FIDELIO program is an advantage.

Personnel Officer and Personnel Assistant
u  Age between 18 to 26 years with a pleasant personality and disposition.
u  Preferably with working experience in a HR environment in similar capacity.
u  Proficient in English and effective communication skill.
u  Knowledge of Immigration / Custom’s rules and regulation will be an added advantage.
u  Dynamic personality, possess strong people skills and able to interact with all levels of people.
u  Independent and matured. Able to work under pressure with minimum supervision.
u  Conversant with MS office and Excel application. Knowledge of FIDELIO program is an advantage.
u  Fresh Diploma / Graduates are encourage to apply and successful incumbent will start as Personnel Assistant.
 of basic conversational and written English. Knowledge of Chinese dialects is an advantage.
u  Self-motivated and able to work under minimum supervision. 





Cruise & Tours Department

Cruise Supervisor / Cruise Staff and Shore Excursion Co-ordinator
u  Preferably below 28 years of age. Elder incumbents with sound experience will also be considered.
u  Outgoing and dynamic personality with good knowledge of entertainment / shore excursion and tour activities.
u  Ability to promote all cruise services and facilities for the entertainment of the guests.
u  Proficient in English. Knowledge of Cantonese or Mandarin is an advantage.
u  Pleasant personality with a confident disposition and good guest relation skill.
u  Tactful with good communication skill and ability to interact with guests confidently.

Disc Jockey / Karaoke Jockey / Light & Sound Technician and Video Arcade Technician
u  Sound working knowledge in the related field with a good track record.
u  Cheerful and dynamic personality with good entertainment knowledge.
u  Familiar with the operation of equipment and facilities for the amusement of guests.
u  Able to operate a variety of machines in the outlets such as Karaoke, Video Arcade, entertainment lounge and etc.
u  Good working knowledge in the operation & maintenance of equipment such as lighting, microphones, mixers, effects and sound systems.
u  Proficient in English. Conversant with Mandarin / Cantonese is an advantage.

           

General Recruitment Criteria

v  Minimum age of 18 years old
v  Minimum height of 1.60cm for Female and 1.70cm for Male.
v  Proficient in English. Knowledge of Cantonese and Mandarin are added advantage.
v  Pleasant & friendly personality and enjoy working in service providing environment.
v  Enjoy working with people and a good team player.
v  Willingness to work long hours / shift.
v  Dynamic personality with strong interpersonal skills.



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